Privacy policy

Each time you use our online services, we use cookies and other online tracking technologies (which we will also refer to as "cookies" for purposes of this cookie statement). If you do not accept the terms of use, you must not use the site or its services Royal Inn and its subsidiaries and affiliates (collectively referred to as “Royal in” or the proprietary pronoun “us” or the speaker's pronoun “we”) We are committed to respecting your privacy and protecting your personal data, and any information by which you can be identified as an individual This Privacy Policy describes how we handle and protect your personal data in relation to Royal Inn's business activities, such as reservations, customer services, and on websites, applications and messages that post a link to this privacy policy (collectively referred to as the “sites”), as data controllers. Please see our Terms of Use for more information about our online terms and policies in general. Information that we collect Royal Inn collects personal data in the course of conducting its commercial activities, including in relation to some customer services. We also collect your personal data in certain areas on the sites when you register or apply for jobs through the Royal Inn portal for recruitment and / or creating a user profile, and / or registration in order to receive newsletters and alerts published by Royal Inn and / or participate in the publishing sections available to the user. Public (such as bulletin boards, discussion forums, and surveys). The personal data collected varies and may include the information you provide, such as your name, mail address, email address, phone number, fax number, and background information required for the reservation. We may also automatically collect information about the devices you use to interact with our sites. The information we collect automatically may include the IP address, device ID, web browser, and browsing information collected through cookies, web beacons, pixels, clear gifs and other similar technologies (collectively referred to as "cookies and other tracking technologies") on our sites. We may also automatically collect information about how you use the sites, such as what you searched for and what you viewed on the sites. The information collected will be automatically linked with any personal data you have provided. Royal Inn may also collect personal data about you from third parties, such as data brokers or data collectors, in the course of conducting its commercial activities, including in relation to some customer services. We may combine this data with the information we have about you or use it independently for the purposes of our activities in terms of benchmarking and data analysis (examples of this are: analysis of reservation practices at the level of an area, detection of fraud patterns in relation to financial transactions, and the level of movement in electronic reservation environments. ). We will always endeavor to verify that the third party has informed you in advance of their use and Royal Inn's use of this data. Use of information Royal Inn uses your personal data to fulfill your requests for information, to process your reservation requests, to customize the content that you display or receive on the sites, to evaluate and improve our services, to send you newsletters and alerts, to analyze the performance and work of the sites, to publish your messages or comments to the editor, and to prevent fraud , Enforcement of our terms of use, compliance with all applicable laws and reporting obligations of companies, enforcement of agreements entered into by Royal Inn, and fulfilling other purposes that you may create or request. In some cases, it may be necessary to collect personal data to operate the sites, or we may use it in the course of conducting our commercial activities, including in relation to some customer services, for example, with the aim of providing certain services or products such as our benchmarking products. We may combine personal data and / or analyze it to evaluate and provide content and services most relevant to you. We may keep any of your personal data on file and use it to contact you. Royal Inn and its service providers may use first and third party cookies and other tracking technologies, including web beacons, to manage our sites and services and collect analyzes about how they are used, and it and its service providers may collect information about whether you have opened or clicked on any Links included in information, research or event messages that we send to you. The information in this privacy policy regarding cookies also applies to these other tracking technologies. Please refer to our Cookie Policy for more details about our use of cookies and other tracking technologies. Our websites do not track you by collecting personal data about your online activities over time or through third-party websites or online services. Consequently, we do not alter the response of our data collection and use practices in response to the “do not track” signals sent from web browsers. Use of information collected via mobile devices Regarding our mobile applications, Royal En may use third-party service providers to analyze user activity to fix mobile application errors, monitor their use and improve their performance. For example, Royal Inn receives reports on some of the aggregate usage and browsing patterns of mobile applications, including information about the type of device used, the pages visited, and other events that occur within our applications. Royal Inn also receives reports of some errors occurring in its mobile apps. The legal basis for our processing your personal information Our processing of your personal data for the above-mentioned purposes is based on the following: Partially, our legitimate interests in promoting and protecting Royal Inn, building and maintaining relationships, online booking and providing our services; Partially, your consent, for example if you create a user profile or subscribe to newsletters or alerts that we provide, or for commercial purposes that support web operations, such as understanding and improving your experience on our websites; • Partially, to comply with the law, when the information is necessary to fulfill our legal or regulatory obligations. Data recipients and international data transfers Personal data collected in the course of conducting business activities of Royal Inn, including in relation to some customer services in addition to data collected on the sites from time to time, may be transferred to the subsidiaries and subsidiaries of Royal Inn and to their employees through our global organization as well as to Third-party service providers located throughout the world, including countries where local law may give you fewer rights than you have in your country. In addition, the Sites may be viewed and hosted by McKinsey and our third-party service providers anywhere in the world. And wherever the law requires, we have put in place legal mechanisms that ensure adequate protection of your personal data that our subsidiaries and affiliates and our third-party service providers deal with, including the transfer of your personal data to countries other than the one in which you reside. You voluntarily agree to this information being transferred and hosted externally. Royal Inn will not disclose or intentionally transfer (and will take reasonable steps to prevent unauthorized or unintended disclosure) of your personal data to third parties without your consent or as permitted by law, whether for marketing purposes of these third parties or otherwise, except as Follows. Royal Inn may provide access to your personal data to third-party service providers with whom you interact in order to provide services related to the sites in addition to services related to Royal Inn's commercial activities, including with respect to some customer services, as agreed in the agreements Our customer services. We implement processes aimed at ensuring that any processing of personal data performed by third-party service providers is consistent with this Privacy Policy and that it provides protection for the confidentiality of your personal data, ensures its availability and ensures its integrity. We may also share your personal data with third-party service providers who perform services and functions on our behalf to support our interactions with you, including, for example, processing reservation materials, conducting surveys or contests, or communicating with you. In addition, we may disclose information about you: If we are required to do so by law or legal process; • To law enforcement authorities or other government officials; • When we believe that disclosure is necessary or appropriate to prevent bodily harm or financial loss, or in connection with an investigation of suspected or actual illegal activity; • if the disclosure is necessary to protect a person's vital interests; To enforce our Terms of Use; • To protect our property, services, and legal rights; • To prevent fraud against Royal Inn and / or our subsidiaries, subsidiaries, and / or business partners; • To support audit, compliance and corporate governance functions; • To comply with any and all applicable laws. In addition, we may disclose or transfer your personal data in the event that all or any part of our business is reorganized, merged, sold, shared, assigned, transferred or disposed of. Links to third-party websites Royal Inn may provide links to third-party websites or information as a service to our users. If these links are used, they will be taken to pages outside of our sites. These links do not constitute or express the endorsement, sponsorship, or recommendation of Royal Inn for the third party to which the links or its website or the information contained therein lead, and Royal En will not bear any responsibility or liability in relation to your use of it. Such use is subject to the terms of use and privacy policies applicable to these sites. Social networks The sites allow you to log in to your social media accounts including, but not limited to, Twitter, LinkedIn, Facebook and YouTube and link them to Royal Inn. Also, sites may allow you to log in to your Royal Inn account using some of the credentials of your social media account. By linking your social media account with Royal Inn or logging into the Royal Inn account using the credentials of your account on the social networking site, you give us permission to access your information that you have made available in your public profile on this social media site. The information available in your public profile varies with the different social media sites and settings you set, but generally it may include your email address, real name, profile picture, gender and location. We use the information we receive from your account on the social networking site in accordance with the terms of use for that site and this privacy policy. Please refer to the privacy settings in your social media account to obtain information about the data that is shared with Royal Inn and other associated applications and to manage the data that is shared through your account, including information about your activities using our sites. If you wish to disconnect us from a social media account, refer to the social media account settings and provider. Security Royal Inn has implemented generally accepted standards of technological and operational security to protect personal data from loss, misuse, alteration or destruction. Only its employees and third-party service providers authorized by Royal Company are provided access to personal data, and they are obligated to deal with this information confidentially. Despite these precautions, Royal cannot guarantee that unauthorized persons will not have access to your personal data. Data retention Royal Inn maintains personal data, as necessary, for the duration of the relevant business relationship. We may also retain personal data for a longer period of the business relationship period when needed in order to protect ourselves against legal claims, or to use it for the purpose of analysis or historical record keeping, or to comply with our information management policies and schedules. If you ask us to delete your personal data, Royal Inn will make reasonable attempts to delete all instances of information completely. children The sites are not designed or directed to children 13 years of age or younger and Royal-Inn does not knowingly collect or store personal data for those under that age. Through the Royal Inn Booking Platform, you can create a reservation or register, through which you can be notified of any potential updates made to your reservation. If you would like to submit a request to access, review or correct your personal data, or to discuss how we process it, please contact us at info@royalinn-hotels.com. To help protect your privacy and security, we will take reasonable steps to verify your identity, such as requesting a password or user ID, before granting you access to your personal data. We undertake to make reasonable endeavors to promptly investigate, comply with or otherwise respond to your requests as required by applicable law. Various laws may prevent us from granting you access to your personal data or otherwise fully comply with your request depending on the circumstances and the request made, for example if submitting your information could reveal the identity of another person. We reserve the right to charge appropriate fees for compliance with your request where permitted by applicable law and / or to deny the request if it is improperly based and / or exaggerated or otherwise unacceptable or if it is unlawful under applicable law. In addition, and where local law grants you this right, you may be legally entitled to file a complaint with a competent data protection authority. unsubscribe If you have subscribed to receiving newsletters or alerts, or if you have received invitations from Royal Inn to take a survey and would prefer not to receive messages from us in the future, please review the message settings in your profile on royalinn-hotels.com, or follow the instructions on the website page that provided Include this information, or make a subscription or register for it, or send a message to info@royalinn-hotels.com to unsubscribe from all Royal Inn communications services. Consent; Changes in Privacy Policy By using the sites, you consent to our collection, use, and storage of your personal data in the manner described in this Privacy Policy and anywhere else on the sites. We reserve the right to make changes to this privacy policy from time to time. We will notify you of any such changes by updating this Privacy Policy. In the event that we make material changes to this privacy policy that increase our rights to use the personal data we previously collected about you, we will seek your consent either through a message to your registered email address or by posting information about the changes in a prominent position on our sites. Cookies If you leave a comment on our site, you may opt-in to saving your name and email address in cookies. These are for your convenience so you do not have to fill in your details again when you leave another comment. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain any personal data and is disposed of when you close your browser. When you log in, we also set up several cookies in order to save your login information and your screen display options, and if you log out of the account, the login cookies will be deleted. Cookies can be used in a variety of ways, including the goal for our website royalinn-hotels.com to function, to analyze website traffic, or for advertising purposes. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection. This site does not collect personal information about you when you visit the site, unless you choose specifically and with your knowledge to provide this information to us. In the event that you choose to provide information to us, we will only use it to fulfill your request for information or services from the Royal Inn Group. By using this site, you agree to the terms of the privacy policy, noting that the information sent by you may be shared with other Saudi government agencies in the event that you request the completion of your request for that and without reference to any of the parties. Royal Inn Group reserves the right to make any slight or fundamental amendment to the terms of the privacy policy from time to time without the need to provide notice. If you wish to continue using our site after the modifications of this privacy policy are made, then this means that you accept these changes. The laws of the Kingdom of Saudi Arabia alone shall be applicable laws in all matters relating to disputes that may arise as a result of the use of this website, and the courts of the Kingdom of Saudi Arabia shall be exclusively competent to examine and decide these disputes.